WITH DATALEX'S OFFER & ORDER MANAGEMENT SYSTEM
Interested in learning more about the Customer Journey with Datalex's
Order Management System?
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Our Offer & Order Management System is trusted by world-leading airline companies.
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Datalex's Order Management System can be used with or without a PSS.
Product Catalogue - Key Capabilities
1. Create and maintain products & services
- Air Ancillary
- Non-air Ancillary
- Third-party products and services
- Consumer goods
- Air Bundles
- Ancillary Bundles
- Seat Maps
2. Rich Content
3. Legacy and Order fulfilment
4. Change & cancel policies
5. Import and export
6. Multi-Language...
Stock Keeper - Key Capabilities
1. Create and maintain stock levels
2. Adjust stock/ capacity updates
3. Physical and oversell stock
4. Stock pooling
5. Multiple states
- Available
- In cart
- Booked
6. Real-time and batch updates
7. Stock reports / RM integration...
Customer Centricity is crucial
Customer centricity is fueling this new era of modern airline retailing. A recent survey by McKinsey indicates the true value of a customer-centric approach, with $40 billion annual value creation opportunity available to airlines.
Revenue Uplift
According to an IATA Offers & Orders Business Case, airlines can expect to see an uplift of approx. $4.10 per PB through offers including cost savings associated with NDC. Likewise, on the order side, there is a revenue uplift and cost savings of approx. $1.70 per PB.*
Competitive Edge
Future proof your airline and maintain competitive edge by preparing for this next generation of airline retailing.
This whitepaper sets to explore how airlines can go back to first principles and accelerate value creation through customer-centric modern airline retailing for an Offers & Orders future. We provide expert insights into the benefits of an Offers & Orders future and the costs of doing nothing, products available today that will ready an airlines digital strategy for the future, transition pathways and what they look like for an airline, the importance of customer-centricity, while also providing top tips that airlines must be aware of before beginning the transition.
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Datalex is a highly valued partner to JetBlue in enabling our vision as a leader in innovation for our customers. We appreciate the partnership that allows us to differentiate JetBlue from our competitors.
Datalex is a market leader in digital commerce for travel retail. The Datalex product portfolio provides airlines with a unique solution to drive revenue and profit as digital retailers. Today, the Datalex Digital Commerce Platform enables a travel marketplace of over one billion shoppers covering every corner of the globe, driven by some of the world’s most innovative airline retail brands.
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